Last time we talking about: Travel tips
Agree, it is better to be prepared for any unpleasant situation. This is true for those who travel by air.
Delays, cancellations, and delays in flights, overbooking, damage and loss of luggage are, perhaps, the most common passenger "joys", sometimes overshadowing a perfectly planned trip. What to do? Where to run? To whom to address? It's pretty simple.
This is perhaps the most common type of force majeure, which can make adjustments to the plans of travelers - from half an hour to a couple of dozen hours. However, whatever the duration and reason for the delay - technical, meteorological or socio-political - the airline must provide a certain set of services. Of course, it's free. This includes communication (two phone calls to anywhere in the world and 2 emails) and food/drinks during the period of forced waiting. If the flight is delayed more than 5 hours or is postponed the next day, the airline's obligations are added to the accommodation of
passengers at the hotel and provision of a transfer to the hotel and back to the airport.
Naturally, for so long you can not wait. If you need to get to the destination by a certain time, feel free to contact the airline representative with the request:
A) you are to be revenue, i.e. Offer an alternative route, or
B) return the cost of the unused portion of the ticket. The second option assumes that you are getting yourself further.
There are two classes of cancellations - due to force majeure circumstances and for commercial reasons. The first class (closure of airspace, hurricanes and volcanic eruptions, strikes, threats of terrorist attacks, etc.) involves providing passengers with a canceled flight with the same list of services as with a prolonged delay. And, of course, delivering them to their destination by an alternative route or refunding money for a ticket. In the case, if the carrier himself canceled the flight, the passenger, among other things, can also be reimbursed. The amount depends on the distance of the flight.
Avoid the payment of compensation the airline can, in advance notifying the passengers of the cancellation. So, if you were told about cancellation more than 2 weeks before departure, you will not receive money for the inconvenience, but you can safely choose an alternative route or hand over a ticket. Informing in the period from 8 to 13 days imposes on the carrier the obligation to re-arrange the passengers in such a way that the departure from point A and arriving at point B took place within 2 and 4 hours from those specified in the ticket. Cancellation of the same flight for commercial reasons less than 7 days before the proposed departure puts the operator in a rather strict framework: all passengers must fly and reach the destination by alternative flights within 60 and 120 minutes, respectively. It is not surprising that airlines do their best to notify customers in advance of any changes in the schedule and constantly remind passengers of the need to indicate the actual contacts when buying a ticket.
This is a chagrin of transfer passengers. First of all, you need to decide who is to blame. You? How long did you drink coffee? Have taken a great interest in shopping in Duty-Free? Lost in an unfamiliar airport? Mixed the gate? We will have to solve our own problems - to find an airline representative, make changes to the ticket (with or without a fine depending on the tariff) or, which happens more often, purchase a new ticket right at the airport, paying a large sum for it (you know about Principle "the closer to the flight, the more expensive").
If your fault is not late: the airline for some reason delayed your previous flight, which entailed delay on the docking, then the carrier will have to solve the problem. Usually, the ticket is rewritten for the next flight or rerouting is performed. It all depends on the schedule and availability of seats. And everything is absolutely free. But only in the event that the ticket is issued by a single booking for the entire itinerary. If in the pursuit of the lowest cost, the traveler docked flights of different carriers "manually" and has several separate tickets - one for each segment of the journey - it's bad. The passenger himself is to blame.
It is also important to monitor the security of documents. They should be near you and under supervision. We strongly recommend using a separate document bag. We strongly recommend you retain and carry their documents in a separate bag, which must lie nearby. Note Travel Wallet & Passports Holder with RFID Blocking . Documents should not put in a bag with things. The bag has a handle, the length of which can be adjusted. If you need to get out with a bag, you can hang it around your neck or shoulder. You will not have to hold it in his hands. Bag with zipper. Inside a lot of pockets for cards and passports. There is a small pocket for small items, such as USB flash drive, which is also on the snake. For the money and important papers, there is an inner pocket with zipper. There is also a lock, which can be attached keys. Even in the bag has pockets for ID cards, where you can put a driver's license. The advantages of this bag are that it can put a lot of things and they will always be in the manner and under your supervision.